HOUSING ADVOCACY SUPPORT SERVICE (HASS)

Welcome to the page of our Housing Advocacy Support Service!

This service offers independent advocacy support and guidance provided by a qualified independent advocacy practitioner with a background knowledge of local housing related issues and legislation.

This service will prioritise the needs of older people (55+) living in Sandwell with long-term health conditions.

Who We Support:

We support individuals who are:

Insecurely and/or inappropriately housed
Living in temporary accommodation
Experiencing disputes with neighbours
Involved in disputes with landlords or social housing providers
Dealing with issues related to housing repairs and/or uninhabitable housing
Living with health conditions requiring adaptations to their property
Overcrowded or seeking to downsize their property

The service will link directly with our Voices and Choices Project to support older people:

To remain / maintain living independently in their own homes, with appropriate support
Ensure that older people and their families / carers / friends who are considering options around care provider accommodation have access to relevant information and are supported to make informed decisions

Our independent advocates will:

Connect individuals with specialist agencies and services for housing and homelessness support
Support people to build or reconnect with social support networks, including family and friends
Empower people to speak up for themselves and feel more in control
Ensure that people are fully involved in decisions that affect their lives
Provide access to clear, accessible information to support informed choices

Please see our Access and Referral criteria below for further information.