Advocacy is often misunderstood. Many people aren’t quite sure what advocates do, who advocacy is for, or when it can help. As a result, people sometimes miss out on support that could make a real difference.
Let’s bust some of the most common myths about advocacy.
Reality: Advocacy is for anyone who wants support to have their voice heard.
You don’t need to be unable to communicate to benefit from advocacy. Advocates work with people who can speak for themselves but may feel ignored, marginalised, overwhelmed, or unsure of their rights, especially in complex systems like health and social care.
Advocacy supports people to express their views, wishes, and feelings, whatever their communication needs.
Reality: Advocates don’t make decisions — you do.
Advocacy is about choice and control. An advocate won’t tell you what’s best for you or push their own opinions. Instead, they help you understand your options, clarify what matters to you, and articulate your views to others.
The advocate’s role is to stand with you, not speak over you.
Reality: Advocacy is different.
Advocates don’t give legal advice or therapy. Their role is to:
- Support you to understand information
- Help you explore your options
- Ensure your voice is heard in decisions that affect you
Advocacy is practical, focused, and rights-based, especially helpful when systems feel confusing or intimidating.
Reality: Advocacy is about more than complaints.
While advocates can support people to raise concerns or complaints, advocacy is just as valuable before problems escalate. It can help with:
- Care planning meetings
- Reviews and assessments
- Understanding letters or decisions
- Making informed choices
Advocacy is about prevention as much as resolution.
Reality: Advocates are independent.
Independence is a core principle of advocacy. Advocates do not work for decision-making bodies and are not there to protect services. Their loyalty is to the person they support.
This independence helps ensure people can speak openly and confidently.
Reality: You don’t have to be at breaking point to access advocacy.
Advocacy can help at any stage, whether you’re planning ahead, facing a difficult decision, or just want reassurance that your voice matters.
Early support can make processes smoother and outcomes better.
Reality: Advocacy is a relationship built on trust.
Advocates often develop a one-to-one relationship that lasts as long as the person wishes. This continuity allows for real understanding, confidence, and meaningful support over time.
The Bottom Line
Advocacy is about rights, voice, and empowerment. It helps people be heard, understood, and involved in decisions that affect their lives.
If you’re unsure whether advocacy is right for you, or for someone you support, it’s always worth asking. You don’t have to face things alone.
How to Access Advocacy
Accessing advocacy is usually straightforward.
You can:
- Self-refer by contacting the advocacy service directly
- Be referred by a professional, such as a social worker, health professional, or support worker
- Be referred by a family member or carer, with your consent
When you get in touch, the service will:
- Explain how advocacy works
- Check eligibility and consent
- Discuss your needs and what you would like support with
- Let you know about any waiting times and next steps
Advocacy services are often free, independent, and confidential. If you’re unsure whether advocacy is right for you, you can still make contact to ask questions and explore your options.
Your voice matters — and advocacy can help make sure it’s heard.